Billy Jack, owner of Northern Ferrari Hire is interviewed by Chesters radio station about being a finalist in the Motor Trader Customer Care Awards.

Chester Chronicle story celebrating Northern Ferrari Hires’ achievement as a finalist in the Motor Trader Industry Customer Care award.

Chester Chronicle, 28 May 2009

Billy Jack and Allan Millar, Roving Judge for The 2009 Motor Trader Industry Customer Care Award.

Northern Ferrari Hire were visited by a roving judge this week, as part of the judging procedure for The 2009 Motor Trader Industry Customer Care Award.

Roving judge Alan Millar assessed the company’s customer service initiatives. The judge commented that Northern Ferrari Hire “surpassed all of the customer care award requirements”, and was impressed with their bountiful customer testimonials.

The Northern Ferrari Hire customer package is built around their slogan “We don’t rest until you are happy” and includes pristine Supercars, an in depth car handover, a 24 hour helpline, and various initiatives to collect feedback and promote continuous improvement. This high level of attention to detail means that 49% of the companies revenue is created via recommendations and repeat business.

Billy remarks “to have been short listed is fantastic, it means that Northern Ferrari Hire’s philosophy of total customer care has now been nationally recognised as being amongst the best service in the UK. We hope that Northern Ferrari Hire can win the award and prove that businesses in the region remain highly customer focused, even in these difficult times”.

If successful, Northern Ferrari Hire will be presented with the award at a prestigious ceremony at the Grosvenor House Hotel, in London on the 8th July 2009.

Northern Ferrari Hire is pleased to have been short listed for The Motor Trader Industry Customer Care Award. The awards span 22 categories, rewarding the best performing companies and individuals in the UK motor trade.

It is a chance for the whole industry to recognise and reward excellence and innovation. The Customer Care Award particularly recognises efforts to promote customer service, which have contributed to a business’s profits and success.

The Motor Trader Industry Awards, now in their 19th year, are the biggest awards in the automotive calendar and are widely seen as the industry’s version of the Oscars with over 1,100 professionals from right across the industry in attendance. The 2009 awards will be presented in The Great Room in the prestigious Grosvenor House Hotel, London on 8 July. Good Luck to the Northern Ferrari Hire team!

Tour of the gorgeous Lamborghini Gallardo Spyder, available for self drive hire from Northern Ferrari Hire. Contact  Billy on 0845 260 8 360 for more information.

Northern Ferrari Hire Supercars at the Grosvenor Chester Hotel and Spa

Northern Ferrari Hire have joined with the most exclusive hotel in the North West, the Chester Grosvenor and Spa, to offer amazing Supercar driving weekends.

Packages include a Friday - Sunday Supercar hire of your choice, plus two nights in a deluxe room in the red five star hotel, topped off with a wonderful three course michelin starred meal.

We are pleased that the Chester Grosvenor and Spa have chosen Northern Ferrari Hire to provide these exclusive driving weekends, and hope to welcome many Supercar lovers to Chester this year.

For more information, please contact Billy on 0845 260 8 360.

Formby Hall Open Day, Daily Post

Northern Ferrari Hire are delighted to supply a Ferrari as a prize to one of the best golfers at the Formby Hall Open day this Saturday.  There will be free golf tuition from PGA professionals and a variety of activities for the whole family.

A young Ferrari fanatic was bowled over with surprise as a professional Michael Schumacher look alike arrived in a Ferrari on his birthday.

Michael Schumacher look-a-like with Ferrari

Northern Ferrari Hire supplied a Ferrari to ‘Michael’ so that the young fan could enjoy his perfect photo opportunity. The shoot took many hours as every inch of the Ferrari was photographed!

To hire a Ferrari for your loved ones birthday, call the Northern Ferrari Hire team on 0845 260 8 360.

Featuring a Ferrari 360 Spider, an Aston Martin DB9, and business owner Billy Jack.

Northern Ferrari Hire are busier than ever, reports MSN Cars.

“Although the current credit crunch is taking its toll on carmakers, it is not influencing consumer’s desire to get behind the wheel of luxury cars, according to a leading supercar hire car company.

Northern Ferrari Hire reports that their supercar hire service experienced large increases in demand last year. The service, which offers customers packages to rent luxury cars such as Aston Martin V8 Vantages, Porsche 911 Carrera Cabriolets and Ferrari 430 Spiders, is available to businesses, private owners, and car enthusiasts.”

Read the full article here Northern Ferrari Hire